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OUR DELIVERY & SUPPORT
Tianguang Light Shipping & Damage Policy (US Only)
Free shipping to supported destinations worldwide, excluding China (CN). No minimum purchase.
Contiguous U.S. states and Washington, DC: approximately 3 calendar days of preparation plus 18 calendar days in transit, about 21 calendar days total. Other supported destinations, including Alaska and Hawaii: approximately 3 calendar days of preparation plus 4–7 weeks in transit, about 5–8 weeks total. These are estimates, not guaranteed arrival dates. Remote destinations and special freight arrangements require confirmation with customer service.
For oversized or special-freight orders, customer service confirms the delivery arrangement and any access requirements before dispatch.
For custom orders, contact customer service to confirm production time; production time is additional.
Export/import customs clearance, import duties, and import taxes included. Applicable sales tax is shown at checkout.
Quality Assurance
Rigorous Testing & Certification
Tianguang Light coordinates product checks and order review before shipment.
Our professional testing lab uses advanced equipment to verify electrical safety, durability, light output, color accuracy, and thermal performance. Available documentation and electrical notes vary by fixture and can be confirmed before ordering.
We stand behind our quality with comprehensive warranties and reliable customer support.
Our Heritage
The Art of Illumination
At Tianguang Light, we believe that exceptional design and meticulous craftsmanship are not luxuries—they are necessities. As an independent online lighting retailer with Guangdong operations and production partners. This helps us coordinate product options, project details, and support with clearer pricing before purchase. Each fixture should be selected with attention to dimensions, installation, finish, and room fit.
Shop with clarity
Free worldwide delivery, excluding China
Platform-supported destinations worldwide, excluding China (CN), no minimum. Contiguous U.S. states and Washington, DC: approximately 3 calendar days of preparation plus 18 calendar days in transit, about 21 calendar days total. Other supported destinations, including Alaska and Hawaii: approximately 3 calendar days of preparation plus 4–7 weeks in transit, about 5–8 weeks total. These are estimates, not guaranteed arrival dates. Remote destinations and special freight arrangements require confirmation with customer service. For oversized or special-freight orders, customer service confirms the delivery arrangement and any access requirements before dispatch. For custom orders, contact customer service to confirm production time; production time is additional. Customs clearance, import duties and taxes included; applicable sales tax at checkout.
Shipping details30-day return support
Written authorization is required. There is no restocking fee; preference-return postage is the customer’s responsibility.
Return details2-year limited warranty
Covers eligible manufacturing defects under normal residential, commercial, and hospitality use for 2 years from delivery. Contact us with your order and photos for support.
Warranty details · ContactOperated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED, a Hong Kong-registered trading company · BRC No. 80039146-000-03-26-4
Orders ship from Zhongshan, Guangdong, China. The Hong Kong registered office is not the shipping origin or a return address.