Terms of Service

These Terms of Service govern your use of tianguanglight.com and any purchases made through this website. By accessing this site or placing an order, you agree to these terms. Please read them carefully.

About This Website

This website is operated by TianGuang Cross-border E-commerce Limited, a company registered in Hong Kong. Our operations and design team are based in Zhongshan, Guangdong, China — the heart of China’s lighting manufacturing industry. We work in direct partnership with our allied factory in Zhongshan, enabling us to offer factory-direct quality and pricing without intermediaries. References to “we,” “us,” or “our” refer to TianGuang Cross-border E-commerce Limited, operating as Tianguang Light. References to “you” or “your” refer to the customer or visitor using this site.

Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, and pricing are accurate. However, errors may occasionally occur. If a product is listed with an incorrect price or description, we reserve the right to cancel the affected order and notify you promptly.

Before placing an order, please carefully review the product’s listed dimensions, color, material, voltage requirements, and installation conditions to confirm the item is suitable for your intended use. If you have questions, contact us before purchasing.

Pricing and Availability

Prices and product availability are subject to change without notice. We do not guarantee that any product will remain available at a given price or in stock at any particular time. Prices may vary by product and are not guaranteed to be the lowest available elsewhere.

Orders and Payment

By placing an order, you represent that you are authorized to use the payment method provided and that the information you submit is accurate. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If your order is cancelled, you will receive a full refund.

Shipping

We ship to the contiguous United States only. Delivery timelines are estimates and are not guaranteed. Please refer to our Shipping Policy for full details.

Returns and Refunds

Returns are accepted within 30 days of delivery for eligible items. Please refer to our Return and Refund Policy for full details, including conditions and exclusions.

Accuracy of Information

We do not intentionally provide misleading information on this website. If we become aware of an error in product information, pricing, or policy content, we will make reasonable efforts to correct it in a timely manner. We are not liable for decisions made based on information that was inaccurate at the time of your visit.

Limitation of Liability

To the extent permitted by applicable law, TianGuang Cross-border E-commerce Limited is not liable for any indirect, incidental, or consequential damages arising from the use of this website or from the purchase or use of any product. Our total liability for any claim related to a purchase will not exceed the amount paid for the product in question.

Intellectual Property

All content on this website, including text, images, and design elements, is the property of TianGuang Cross-border E-commerce Limited or its content suppliers and may not be reproduced without permission.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact

If you have questions about these terms, please contact us at support@tianguanglight.com.

Last updated: May 2026