Tianguang Light · Customer Care
Legal Notice
Last updated: July 22, 2026.
Website operator
Tianguang Light is operated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED (天光跨境電子商務有限公司), Business Registration Certificate No. 80039146-000-03-26-4.
Hong Kong registered office
Unit 98 of Factory A, 1/F, Union Hing Yip Factory Building, No. 20 Hing Yip Street, Kwun Tong, Hong Kong. This address supports corporate registration, cross-border trade, payments, and international business administration. It is not a warehouse, shipping origin, or return address.
Operations and approved returns
Product preparation, quality control, packing, fulfillment coordination, and approved return handling are based in Guzhen Town, Zhongshan, Guangdong, China. Do not send a return until Tianguang Light provides written authorization and routing instructions.
Customer care
Email: support@tianguanglight.com
WhatsApp / phone: +86 178 8690 2225
Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m. China Standard Time (GMT+8). We normally reply within 1–2 business days.
Policies
Shipping Policy · Return and Refund Policy · Warranty Service · Payment Policy · Privacy Policy · Terms of Service
Shop with clarity
Free U.S. standard delivery
No minimum to the contiguous 48 states. Standard non-custom orders are estimated at 14–21 business days total.
Shipping details30-day return support
Written authorization is required. There is no restocking fee; preference-return postage is the customer’s responsibility.
Return details2-year limited warranty
Support normally replies within 1–2 business days. Custom production time varies by product—contact us before ordering.
Warranty details · ContactOperated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED · BRC No. 80039146-000-03-26-4