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Tianguang Light · Customer Care

About Tianguang Light

Tianguang Light is an online lighting storefront operated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED (天光跨境電子商務有限公司), and this page identifies the business responsible for https://tianguanglight.com and its customer transactions. Within the Tianguang lighting network, it is the flagship full-range store. It carries the broadest selection across chandeliers, pendant lights, ceiling lights, wall lights, table lamps, floor lamps, ceiling fans, vanity lights, and outdoor lighting, with a dedicated Custom Lighting service for size, finish, material, electrical, and project-specific requests.

Company operator

Tianguang Light is operated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED (天光跨境電子商務有限公司), Business Registration Certificate No. 80039146-000-03-26-4.

Hong Kong registered office: Unit 98 of Factory A, 1/F, Union Hing Yip Factory Building, No. 20 Hing Yip Street, Kwun Tong, Hong Kong. This address supports corporate registration, cross-border trade, payments, and international business administration. It is not a warehouse or return address.

Why orders ship from Zhongshan

Guzhen, Zhongshan is where our lighting operations and factory coordination are based. Product preparation, specification checks, quality control, protective packing, fulfillment, and approved return handling take place there. For that reason, orders are dispatched from, or coordinated through, Zhongshan.

Our Hong Kong registered office handles corporate registration, cross-border payments, trade, and international business administration. It is not a warehouse, shipping origin, or return address.

Standard U.S. delivery

We provide free standard delivery with no minimum to the contiguous 48 U.S. states. Estimated total delivery for standard online orders is 14–21 business days, including preparation and transportation.

Custom Orders

Some customized products require consultation before ordering because production lead times vary by product. Contact customer service to confirm the specifications, total price, and estimated completion time in writing. A 35% deposit of the confirmed custom-order total begins production, with the remaining balance due before shipment. Standard product prices and delivery estimates apply only to non-customized orders.

Electrical documentation

Electrical documentation and certification vary by model, production batch, and product configuration. Contact us before ordering if a project requires a specific listing or document. Installation should be completed by a qualified professional according to local codes.

Contact Tianguang Light

Email: support@tianguanglight.com
WhatsApp / phone: +86 178 8690 2225

Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m. China Standard Time (GMT+8). We normally reply within 1–2 business days.

Our Brands

Three focused lighting stores are operated by the same company, with each catalog organized around a different buying need.

  • Tianguang Light — Full lighting catalog and dedicated custom-lighting services.
  • Tianguang Chandeliers — Ceiling lights, pendant lights, chandeliers, and large or custom statement lighting.
  • Tianguang Select — Wall lights, table lamps, floor lamps, vanity lights, and outdoor lighting.

Operator: TIANGUANG CROSS-BORDER E-COMMERCE LIMITED (天光跨境電子商務有限公司), Hong Kong Business Registration Certificate No. 80039146-000-03-26-4.

Each store maintains its own catalog and checkout. Product availability, specifications, pricing, and order details should be confirmed on the store where the purchase is placed.

Shop with clarity

Free U.S. standard delivery

No minimum to the contiguous 48 states. Standard non-custom orders are estimated at 14–21 business days total.

Shipping details

30-day return support

Written authorization is required. There is no restocking fee; preference-return postage is the customer’s responsibility.

Return details

2-year limited warranty

Support normally replies within 1–2 business days. Custom production time varies by product—contact us before ordering.

Warranty details · Contact

Operated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED · BRC No. 80039146-000-03-26-4