Submit your CAD package
Share your CAD or dimensioned drawing, ceiling plan, target size, suspension, electrical requirements, finishes, and quantity for review.
Use my drawing
Tianguang Light · Custom Studio
Send an existing CAD package—or share a reference image or 3D model and let our project team develop the drawing for your approval.
Project inquiry
Send an existing drawing, or share the image, product link, sketch, room plan, or 3D model you want our project team to develop.
You do not need to prepare CAD yourself. If you only have an inspiration image or model, select the drawing-development path and tell us what the chandelier must fit.
Before production
Start with an existing CAD package, or send the reference image, product link, sketch, room plan, or 3D model our project team should develop into a drawing.
Depending on the fixture, we may adapt dimensions, light arrangement, hanging length, canopy size, material, finish, glass or stone selection, color temperature, voltage, dimming, mounting details, and quantity. All requests remain subject to engineering, material, electrical, and production feasibility.
Some customized products require consultation before ordering because production lead times vary by product. The standard 14–21-business-day total delivery estimate applies only to standard, non-customized orders.
A 35% deposit of the confirmed custom-order total begins approved production. The remaining balance is due before shipment. We do not begin production until the CAD or dimensioned drawing, written specification, timing, price, and project conditions are accepted. Any later change request is reviewed for feasibility and its effect on price and timing before work continues.
Questions
Often, yes. Common requests include changes to size, finish, hanging length, color temperature, voltage, dimming, or quantity. Feasibility varies by fixture and requested modification.
If you already have CAD or dimensioned drawings, send them with the ceiling plan, target size, suspension, electrical requirements, finishes, and quantity. If you do not have CAD, send the desired product or inspiration image, sketch, room or ceiling plan, 3D model, and the dimensions you know. You can paste an accessible shared-folder link in the form or email files after submitting.
Approval depends on the fixture and material. We may use a digital reference, material photograph, production sample, physical sample, or another written approval method. Availability, cost, shipping, product-specific timing, and any return requirement for a sample are confirmed before you proceed. Screen colors are reference-only, and natural or handmade materials can vary.
Yes. An existing CAD package is reviewed and revised where required; if you begin with a reference image or 3D model, our project team develops a dimensioned drawing for the fixture. You confirm the drawing in writing before the quotation and production terms are finalized. The project documents identify the included dimensions, materials, finish, suspension, electrical details, and any installation or assembly information. A qualified local electrician or contractor must still verify site conditions, structural support, code, and installation requirements.
Custom-project arrangements vary by product, size, destination, and delivery requirements. The written proposal identifies the applicable packing, shipping, customs, duty, appointment, handoff, and delivery arrangements. The standard 14–21-business-day estimate applies only to eligible standard, non-customized orders.
Return and cancellation eligibility varies by product and modification. The applicable conditions are confirmed in writing before production; customized products are not covered by one blanket return rule. Confirmed defects, wrong items, missing parts, or shipping damage remain subject to review under the published policies.
Documentation and certifications vary by model, configuration, and production batch. Include any required listing, dimming protocol, voltage, or document in the inquiry so availability can be confirmed before ordering. A qualified electrician should verify site and installation requirements.
Need help preparing the brief? Email support@tianguanglight.com or message WhatsApp. Support replies normally within 1–2 business days.
Shop with clarity
No minimum to the contiguous 48 states. Standard non-custom orders are estimated at 14–21 business days total.
Shipping detailsWritten authorization is required. There is no restocking fee; preference-return postage is the customer’s responsibility.
Return detailsSupport normally replies within 1–2 business days. Custom production time varies by product—contact us before ordering.
Warranty details · ContactOperated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED · BRC No. 80039146-000-03-26-4