Terms of service
Terms of Service
These Terms of Service apply when you visit https://tianguanglight.com or place an order through our store. By using this website, you agree to use it lawfully and to provide accurate information when placing an order or contacting us.
Company information
Tianguang Light is operated by TIANGUANG CROSS-BORDER E-COMMERCE LIMITED (天光跨境電子商務有限公司). Registered business address: Unit 98 of Factory A, 1/F, Union Hing Yip Factory Building, No.20 Hing Yip Street, Kwun Tong, Hong Kong. Daily product coordination, customer support, shipping coordination, and approved return handling are managed through our Guangdong operations office at Room 595, Hongyu Youth Apartment, Lighting Four Seasons Plaza, Guzhen Town, Zhongshan, Guangdong, China.
Product information
We work to keep product titles, photos, dimensions, materials, finishes, prices, and availability accurate. Small differences may occur because of lighting, screen settings, handmade finishes, natural material variation, or production batches.
Orders and acceptance
An order confirmation means we received your order request. We may contact you to confirm details, request missing information, confirm custom requirements, verify payment, or cancel and refund an order if the product is unavailable, the address is incomplete, payment is not verified, or fulfillment is not possible.
Pricing, payment, and taxes
Prices are shown before checkout in the currency displayed by the store or checkout. Available payment methods, discounts, shipping charges, and taxes are displayed at checkout before payment is submitted. If customs duties, import taxes, brokerage fees, or special clearance costs apply, the final handling can be discussed with customer support before shipment.
Custom and made-to-order products
Custom requests may include finish, size, color temperature, cord length, mounting, or project-specific details. A request is not guaranteed until we confirm feasibility, price, and production time in writing. Custom and made-to-order items may have limited cancellation, return, or refund eligibility as explained in our Return and Refund Policy.
Preparation and shipping
Standard products usually require about 1 week of preparation before shipment. Custom or made-to-order products usually require about 3 to 4 weeks before shipment. Default delivery is usually by sea freight after dispatch. Eligible online orders ship to the contiguous 48 U.S. states with free standard door-to-door shipping.
Returns, refunds, and warranty
Shipping, return, refund, and warranty terms are explained in our published policies. Please review these pages before ordering, especially for oversized, fragile, custom, or installation-related products.
Installation
Lighting products should be installed by a qualified professional according to local electrical codes and product instructions. Tianguang Light is not responsible for damage or injury caused by incorrect installation, wiring, mounting, modification, or misuse.
Contact
Email: support@tianguanglight.com
WhatsApp / phone: +86 178 8690 2225
In Real Spaces Series
Every video in this section is filmed on an iPhone to show our lighting as it truly appears — no AI, no filters, no artificial enhancement.
Organic Contemporary
A nature-inspired statement piece with a soft glow, sculptural structure, and a stronger presence in real space.
Acrylic Series
Part of our Acrylic Series, this modern sculptural design combines soft illumination with a layered silhouette that feels clean, artistic, and striking in real space.
Minimal Wall Light Series
Part of our Minimal Wall Light Series, this modern minimalist design delivers clean geometry, soft wall-washing light, and a refined architectural presence in real space.
Alabaster Series
Part of our Alabaster Series, this modern Art Deco design combines layered geometry, soft stone-like illumination, and a refined decorative presence in real space.
Paper Lantern Series
Part of our Paper Lantern Series, this East-influenced contemporary design brings together soft ambient light, sculptural softness, and a calm decorative presence in real space.
Crystal Wall Light Series
Part of our Crystal Wall Light Series, this decorative modern luxe design combines glowing crystal-like texture, layered framing, and an elegant statement in real space.
Ceiling Fan Light Series
Part of our Ceiling Fan Light Series, this decorative modern luxe design combines soft crystal-like illumination, refined detailing, and integrated airflow in one elegant ceiling statement.
Modern Ring Series
Modern Ring Series, ring chandelier, circular pendant light, minimal luxe lighting, architectural suspension light, refined glow lighting, real-space lighting